Privacy

Privacy Policy

This privacy notice for C3 Custom Builds (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at www.c3custombuilds.com
  • Engage with us in other related ways, including sales, marketing, or events
  • Communicate with us via forms, email, phone, or SMS/text messaging

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Contact or authentication data

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as:

  • IP address
  • Browser type
  • Device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Country and general location
  • Pages viewed and actions taken

This information is used to maintain security, operate the Services, and for analytics and reporting.

We also collect information through cookies and similar technologies. More details are available in our Cookie Notice.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information from public databases, marketing partners, affiliate programs, data providers, and other third parties for marketing, advertising, and service improvement purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process personal information for purposes including:

  • Delivering and facilitating services
  • Responding to inquiries and support requests
  • Sending administrative information
  • Managing estimates, proposals, and projects
  • Requesting feedback
  • Sending marketing and promotional communications (with consent)
  • Delivering targeted advertising
  • Posting testimonials
  • Protecting our Services
  • Evaluating and improving our Services and marketing
  • Complying with legal obligations

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with specific third parties.

We may share your information with vendors, consultants, contractors, or agents who perform services for us, including:

  • Advertising and lead generation (Google AdSense)
  • Content optimization (Google Fonts, Google Site Search)
  • Retargeting (Google Ads Remarketing)
  • Social media advertising (Facebook Advertising)
  • Analytics (Google Analytics, Google Ads, Google Tag Manager)
  • Website hosting (Webflow)

We may also share information in connection with business transfers, affiliates, or business partners, as permitted by law.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we may use cookies and similar tracking technologies.

We use cookies, pixels, and similar technologies to collect and store information. You can control cookies through your browser settings, but disabling cookies may affect site functionality.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary.

We retain personal information only for as long as needed to fulfill the purposes outlined in this notice unless a longer retention period is required by law.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We protect your personal information using reasonable security measures.

We implement technical and organizational safeguards designed to protect your information. However, no system is completely secure.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 18.

By using the Services, you confirm that you are at least 18 years old.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or withdraw consent at any time.

You may:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent
  • Opt out of marketing communications

You may opt out of marketing emails via unsubscribe links and SMS by replying STOP or UNSUBSCRIBE.

To exercise your rights, contact us at info@c3custombuilds.com.

9. SMS TEXT MESSAGING & MOBILE COMMUNICATIONS

By providing your phone number and opting in, you consent to receive SMS/text messages from C3 Custom Builds related to:

  • Appointment scheduling and reminders
  • Project updates
  • Estimates and proposals
  • Customer support communications

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact info@c3custombuilds.com.

10. MOBILE INFORMATION SHARING STATEMENT

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal data exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Mobile data may be shared only with service providers necessary to deliver requested services.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track signals due to the lack of a uniform standard.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. California residents may request disclosures under the “Shine the Light” law and request removal of publicly posted content.

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this notice to remain compliant with applicable laws. Updates will be reflected by a revised date.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

C3 Custom Builds
Email: info@c3custombuilds.com
Website: www.c3custombuilds.com

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may request to review, update, or delete your personal information by contacting info@c3custombuilds.com.